Frequently Asked Questions
Everything you need to know about your favorite kitchen essentials.
What is the best way to clean my Rachael Ray nonstick cookware?
To preserve the life of your cookware, we recommend hand washing with warm, soapy water and a soft sponge. While some items are dishwasher safe, hand washing prevents the nonstick coating from wearing down prematurely.
Are Rachael Ray bakeware sets oven-safe?
Yes, our bakeware is designed for high-performance oven use. Most pieces are oven-safe up to 450°F (232°C), but please check the specific product packaging for exact heat limits as they can vary by collection.
How can I track my order status?
Once your order ships, you will receive an email confirmation containing a tracking number. You can use this number on our website's tracking portal to see real-time updates on your delivery.
What is your return policy for home products?
We offer a 30-day return policy for unused items in their original packaging. If you are not completely satisfied with your purchase, please contact our customer service team to initiate a return or exchange.
Does my cookware come with a warranty?
Many Rachael Ray products carry a Limited Lifetime Warranty that covers defects in materials and workmanship under normal household use. This does not cover damage from overheating, misuse, or commercial use.
Are your products PFOA, Lead, and Cadmium free?
Yes, the safety of our customers is our top priority. All Rachael Ray nonstick coatings are manufactured without PFOA, and our products meet all FDA and global safety standards for food contact.